When candidates are preparing to take their exams, they may be aware that they have special needs in order to complete their certification exams. If a candidate is disabled or requires some other type of special assistance, arrangements can be made to ensure that the candidate can take their test fairly. Citrix requires the candidate to contact Pearson VUE in order for these arrangements to be made. Specifically, candidates will need to make requests for scheduling and changes through the Special Accommodations department or the Regional Service centers. Candidates cannot choose online and automated services to make these requests.
Another special circumstance that may arise is the taking of Citrix Beta Exams. These special exams do count towards certification, just like the other certification exams do. However, the Citrix Beta exams differ from other exams because they can only be taken once. Additionally, candidates can only take the exams if they are invited.
A final Citrix special circumstance that candidates need to be aware of involves exam retakes. If a candidate does not adequately prepare for their exam and ends up failing the test, they must wait at least 24 hours before they can attempt the test again. If a candidate fails that exam as well, they must wait an additional 14 days before they can attempt to take the test. Each additional attempt has a required wait of 14 days. The need to retake exams can be dealt with by adequately preparing using Citrix training courses or TestsHead (visit it here).